customer experience jobs in Mercado Libre

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Dao o maximo, porque adoram trabalhar com compromisso e dedica\u00e7ao. Encaram as mudan\u00e7as como oportunidades e aprendem com seus erros. A excelencia e a execu\u00e7ao sao primordiais na sua forma de fazer as coisas. Promovem o bom clima, a alegria e a diversao. Sabem como construir com outras pessoas e desfrutam trabalhando em equipe. Ter experiencia anterior em cria\u00e7ao e desenvolvimento de programas de treinamento. Contar com conhecimento de metodologias inovadoras como gamifica\u00e7ao, micro aprendizagem e simula\u00e7oes e desejavel. Possuir vivencia com KPIs e mensurar o impacto educacional e recomendavel. Demonstrar experiencia em gerenciamento de projetos e desejavel. Criar solu\u00e7oes de aprendizagem, como simula\u00e7oes, micro aprendizagem e gamifica\u00e7ao para um aprendizado mais eficaz para representantes de CX. Adaptar constantemente o conteudo do treinamento inicial de acordo com as mudan\u00e7as no fluxo e no produto. 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Tener conocimientos fuertes en Web APIs, con capacidad para dise\u00f1ar y consumir APIs efectivas que integren distintos servicios. Haber trabajado o tener interes en protocolos de sincronizacion en tiempo real como Web Sockets, Service workers, Server Sent Events. Poseer experiencia en Testing Automatizado, asi como tambien familiaridad con herramientas y frameworks para asegurar la calidad del codigo. Ser habil para optimizar aplicaciones por medio de mejores practicas de rendimiento y escalabilidad. Tener experiencia en la direccion de equipos en entornos agiles, con capacidad de inspirar y guiar hacia los estandares de calidad mas altos. Tecnologia es la esencia de nuestro producto. Nuestros equipos de desarrollo, arquitectura, base de datos, user experience y business intelligence co-crean y son responsables de la plataforma lider de e-commerce de America Latina y de uno de los sitios de mayor trafico en todo el mundo. En una industria que se reinventa dia a dia, nuestros equipos son reconocidos por su vision y liderazgo. Desde aplicaciones moviles a machine learning, nuestra innovacion tiene un claro foco: simplificar la vida a quien utiliza nuestros productos. Te proponemos: Ser parte de una compa\u00f1ia con espiritu emprendedor en la que nos encanta pensar en grande y a largo plazo. Ser protagonista de tu desarrollo en un ambiente de oportunidades, aprendizaje, crecimiento, expansion y proyectos desafiantes. Compartir y aprender en equipo junto a grandes profesionales y especialistas. 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