{"domain": "mercadolibre.com", "user": "Import mercadolibre.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"resumeOptional": 1, "showJobId": 1, "homePageHeroBanner": {"useImage": 0, "opacity": 1, "hideInMobileView": false, "image": "https://static.vscdn.net/images/careers/demo/mercadolibre/1745337578::Banner+career+site_2+bis.png"}, "companyName": "MELI", "navBar": {"color": "#fff", "opacity": 0.9, "image": "https://static.vscdn.net/images/careers/demo/mercadolibre/1641314597::New+PCS+logp", "link": "https://mercadolibre.eightfold.ai/careers", "background": "#fff", "title": "Mercado Livre"}, "custom_style": {"font": "", "css": "@font-face{font-family:'Proxima Nova';font-weight:300;font-display:swap;font-style:normal;src:url(https://http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/proximanova-light.woff2) format('woff2'),url(https://http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/proximanova-light.woff) format('woff'),url(https://http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/proximanova-light.ttf) format('truetype')}@font-face{font-family:'Proxima Nova';font-weight:400;font-display:swap;font-style:normal;src:url(https://http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/proximanova-regular.woff2) format('woff2'),url(https://http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/proximanova-regular.woff) format('woff'),url(https://http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/proximanova-regular.ttf) format('truetype')}@font-face{font-family:'Proxima Nova';font-weight:600;font-display:swap;font-style:normal;src:url(https://http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/proximanova-semibold.woff2) format('woff2'),url(https://http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/proximanova-semibold.woff) format('woff'),url(https://http2.mlstatic.com/ui/webfonts/v3.0.0/proxima-nova/proximanova-semibold.ttf) format('truetype')} html *:not(.fa):not(.far):not(.fas):not(.fal):not(.fab):not(.footable):not(.fooicon):not(.footable-sort-indicator) {text-transform: none !important; font-family: Proxima Nova,-apple-system,Helvetica Neue,Helvetica,Roboto,Arial,sans-serif !important;} .hero-image{height:300px!important;} .nav-item a {color: #fff !important;} .refer .user-name {color: #fff !important;} .fixed-top {background-color: #000 !important;} .fa-fire {visibility: hidden !important;} .personalization-bar{background-color: #ffdc00 !important;} .position-apply-button {background-color: #2D3277 !important;} .position-title {color: #2D3277 !important;} .card-selected {border-left-color: #2D3277 !important;} .get-matched-button {background-color: #ffdc00 !important; border: 1px !important; border-color: #fff !important; border-style: solid !important ;color:#000 !important}.get-matched-button:hover {background-color: #87b9c9 !important; border-color: #fff !important} .personalization-bar-pre-upload {color: #000 !important} .go-button {background-color: #87b9c9 !important; color: #fff !important; border: #87b9c9 !important} .advanced-options-button {color: #87b9c9 !important} .fa-chevron-down {color: #87b9c9 !important} .fa-share {color:#2D3277 !important } .dropdown-title.test {color:#000 !important} .banner-item img {content: url(https://static.vscdn.net/images/careers/demo/mercadolibre/banner_new87b9c9.svg)!important; margin-top: 0px !important; width: auto !important;} .match-value img {content: url(https://static.vscdn.net/images/careers/demo/mercadolibre/People_newML.svg); width: 50%; margin-top: 10px;} .position-apply-button:hover {background-color:#383838 !important; color:#fff !important} .perk-icon {color:#87b9c9 !important} .apply-form .position-apply-cancel-button {border-color: #383838 !important} .apply-form .position-apply-button {border-width: 0px !important} .upload-resume-modal .dropzone-container .browse-button {width: 200px !important} .navbar .links a {color: #2D3277 !important;} .nav-item .fa-search {color: #2D3277 !important;} .people-card .people-card-matches {color: #87b9c9 !important;} .pillTitle.line-clamp.line-clamp-3 {color: #87b9c9 !important;} .pillTitle.line-clamp.line-clamp-3:hover {color: #87b9c9 !important;} .pillContainer.flexbox {border-color: #87b9c9 !important;} .pillContainer.flexbox:hover {border-color: #2d3277 !important;} .reset-filters.btn-text {color: #2D3277 !important;} .page-footer {z-index: 1000 !important;} .form-control:focus {border-color: #87b9c9 !important;} .checkmark .fa-check {color: #87b9c9 !important;} .pointer.btn {border-color: #2D3277 !important; color: #2D3277 !important;}.apply-title-form h2 {visibility: hidden !important} .no-positions img {content: url(https://static.vscdn.net/images/careers/demo/mercadolibre/1641314597::New+PCS+logp); width: 20%; max-width: 260px; margin-top: 10px;} .upload-resume-modal {background-color: #F8F9F9 !important;} .upload-resume-modal h2{color:#2D3277 !important; width:50% !important;} .upload-resume-modal .close-modal {color: #2D3277 !important} .upload-resume-modal .dropzone-container .browse-button {background-color: #2D3277 !important; border-color: #2D3277 !important} .upload-resume-modal .dropzone-container h3 {color: #2D3277 !important;} .upload-resume-modal .dropzone-container .fal {color: #2D3277 !important;} .upload-resume-modal .dropzone-container p {color: #2D3277 !important;} .upload-resume-modal .privacy-agreement .action-buttons .btn-sm {border-color: #2D3277 !important;} .upload-resume-modal .privacy-agreement .action-buttons .btn-primary {background-color: #2D3277 !important;} .success-form .checkmark {visibility: hidden !important; height: 20px !important; margin-bottom: 10px !important; margin-top: 10px !important} .success-form .browse-more .btn {border-color: #2D3277 !important;} .upload-resume-button {border-color: #2D3277 !important; color: #2D3277 !important;} .ef-dropdown .ef-dropdown-open .ef-option {color: #364759 !important;} .upload-resume-button:hover {border-color: #333 !important; color: #333 !important;} .match-bar .match-score-position-card .match-score-text-good-match {color: #333 !important;} .match-details .icon, .match-details .text {color: #333 !important;} .match-bar .match-score-position-card .match-score-text {color: #333 !important;} .spinner .double-bounce1, .double-bounce2 {background-color: #87b9c9 !important;} .upload-resume-modal .privacy-agreement p a {color: #2D3277 !important; text-decoration: underline !important} .candidate-login-link {visibility: hidden !important;} .people-card .people-card-matches{visibility: hidden !important; } .share-col {padding-right: 0 !important;display: none !important;} #share-content {display: none !important;} .col-md-6.radioContainer {width: 100% !important;} .page-footer {visibility: hidden !important;} .duplicate-found {color: #2D3277 !important;} .underline {color: #2D3277 !important;} .refer .upload-resume-field .dropzone {border-color: #2D3277 !important; background-color: rgba(45, 50, 119, 0.04) !important;} .refer .drop-resume-text {color: #2D3277 !important;} .refer .dropzone-content {color: #2D3277 !important;} .refer .browse-button {border-color: #2D3277 !important; color: #2D3277 !important;} .refer .upload-resume-component .or-sperator {visibility: hidden !important;} .skip-text {visibility: hidden !important;} .navbar img {height: 40px !important;} #EFSmartApplyContainer .join-tn-link {color: black !important;.apply-item-instruction {  color: #000000 !important; }"}, "hideJobCart": true, "favicons": {"favicon": "https://static.vscdn.net/images/careers/demo/mercadolibre/1662474238::LogoMELI.png"}, "i18n_overrides_master": {"internalPrivacy": {"es": {"internalPrivacy_header": "\u00a1Gracias por sumar talento! Te falta solo un paso.", "internalPrivacy_button": "Enviar", "internalPrivacy_text": "Te sugerimos que apliques a la persona referida a una o m\u00e1s posiciones, considerando que el listado estar\u00e1 ordenado por afinidad. Al aplicarla, tendr\u00e1s visibilidad del avance en el proceso. <p> O si prefieres, al hacer clic en enviar, pasar\u00e1 a ser parte del talent pool y ser\u00e1 tenida en cuenta para futuras oportunidades.</p> <p> Ver <a href='https://meli.workplace.com/work/knowledge/?knowledge_id=2976622395912191' target='_blank'>FAQ</a> </p>"}, "pt": {"internalPrivacy_header": "Obrigad@ por indicar um talento! Falta apenas um passo.", "internalPrivacy_button": "Enviar", "internalPrivacy_text": "Te sugerimos que indique a pessoa referida a uma ou mais posi\u00e7\u00f5es, considerando que a lista est\u00e1 ordenada por afinidade. Ao indic\u00e1-la, voc\u00ea ter\u00e1 visibilidade do avan\u00e7o dela no processo. <p> Ou se preferir, ao clicar em enviar, passar\u00e1 a ser parte do pool de talentos e ser\u00e1 considerada para futuras oportunidades.</p> <p> Ver <a href='https://meli.workplace.com/work/knowledge/?knowledge_id=2976622395912191' target='_blank'>FAQ</a> </p>"}, "en": {"internalPrivacy_header": "Thanks for contributing to our talented team! You only have one step to go!", "internalPrivacy_button": "Send", "internalPrivacy_text": "By clicking send, this person will become part of our talent pool and we will keep them in mind for future opportunities. <p> In the next step you will be able to apply for specific positions, we will suggest those that are most suitable. Once you apply, you will be able to see the progress of the application. </p> <p> <a href='https://meli.workplace.com/work/knowledge/?knowledge_id=2976622395912191' target='_blank'>FAQ</a> </p>"}}, "privacy": {"es": {"privacy_header": "Privacidad de Datos", "privacy_button": "Confirmar", "privacy_text": "<div>Confirme que est\u00e1 de acuerdo con la <a href='https://www.mercadolibre.com.ar/ayuda/Politicas-de-privacidad_993' target='_blank1'>Pol\u00edtica de privacidad de datos</a></div>"}, "pt": {"privacy_header": "Privacidade de Dados", "privacy_button": "Confirmar", "privacy_text": "Confirme que est\u00e1 de acordo com a <a href='https://www.mercadolivre.com.br/ajuda/Pol%C3%ADticas-de-Privacidade_1442' target='_blank'>Pol\u00edtica de privacidade de dados</a>"}, "en": {"privacy_header": "Data Privacy Policy", "privacy_button": "Confirm", "privacy_text": "Please confirm that you agree to the <a href='https://www.mercadolibre.com.ar/ayuda/Politicas-de-privacidad_993' target='_blank1'>Data Privacy Policy</a></div>"}}}, "privacy": {"title": "Data Privacy Policy", "button": "Confirm", "text": "Please confirm that you agree to the <a href='https://www.mercadolibre.com.ar/ayuda/Politicas-de-privacidad_993' target='_blank1'>Data Privacy Policy</a></div>"}, "enableTalentNetwork": 0, "talentNetworkBranding": {"custom_html": {"header": "", "footer": ""}}, "talentNetworkHeroBanner": {"useImage": 1, "opacity": 0.8}, "recaptcha_enabled": 0, "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "pid": "29525465", "positions": [{"id": 29525465, "name": "Analista S\u00eanior de Estrat\u00e9gia - Customer Experience", "location": "Sudeste,Brazil", "locations": ["Sudeste,Brazil"], "hot": 0, "department": "Customer Experience", "business_unit": "Customer Experience (Customer Experience)", "t_update": 1749147035, "t_create": 1749144873, "ats_job_id": "100146", "display_job_id": "100146", "type": "ATS", "id_locale": "100146-en", "job_description": "Vibram energia empreendedora: s\u00e3o movidas pela curiosidade, nunca desistem e est\u00e3o focadas em superar seus pr\u00f3prios limites. D\u00e3o o m\u00e1ximo, porque adoram trabalhar com compromisso e dedica\u00e7\u00e3o. Encaram as mudan\u00e7as como oportunidades e aprendem com seus erros. A excel\u00eancia e a execu\u00e7\u00e3o s\u00e3o primordiais na sua forma de fazer as coisas. Promovem o bom clima, a alegria e a divers\u00e3o. Sabem como construir com outras pessoas e desfrutam trabalhando em equipe. Ter forma\u00e7\u00e3o Superior completa, preferencialmente em \u00e1reas de conhecimento como: engenharia, economia, administra\u00e7\u00e3o ou \u00e1reas correlatas. Possuir conhecimentos de Excel e PowerPoint (ou equivalentes da Su\u00edte Google), em n\u00edvel avan\u00e7ado. Conhecer ferramentas como SQL, appscript e Tableau \u00e9 desej\u00e1vel. Demonstrar capacidade de resolver problemas complexos, organizando-os em partes menores e disjuntas (MECE) com abordagem baseada em fatos/dados, bem como, comunicar claramente sua resolu\u00e7\u00e3o, recomenda\u00e7\u00f5es, riscos e pr\u00f3ximos passos. Ter predisposi\u00e7\u00e3o a interagir com pessoas falantes do idioma espanhol (n\u00e3o \u00e9 necess\u00e1rio ter conhecimento pr\u00e9vio do idioma). Ser uma pessoa apaixonada pela centralidade do usu\u00e1rio e disposta a entregar patamares excepcionais de experi\u00eancia ao usu\u00e1rio Mercado Livre. Assegurar a precis\u00e3o e conformidade, validando dados de opera\u00e7\u00e3o e performance dos provedores de Customer Experience com o modelo de incentivos estabelecido, garantindo uma remunera\u00e7\u00e3o justa e motivadora. Liderar a busca por melhorias, identificando oportunidades e propondo novas estrat\u00e9gias ao modelo de incentivos e KPIs, alinhando a opera\u00e7\u00e3o de Customer Experience aos objetivos ambiciosos do Mercado Livre. Construir e fortalecer rela\u00e7\u00f5es estrat\u00e9gicas com provedores externos e \u00e1reas internas cruciais, como Unidades de Neg\u00f3cio, Jur\u00eddico, Planejamento e Compras, impulsionando a evolu\u00e7\u00e3o de temas estrat\u00e9gicos e transacionais. Comunicar com impacto, elaborando e apresentando relat\u00f3rios financeiros e operacionais detalhados \u00e0s lideran\u00e7as de Customer Experience, revelando insights valiosos e projetos de aperfei\u00e7oamento do modelo de incentivos. Garantir a excel\u00eancia na gest\u00e3o financeira, mantendo os modelos de faturamento e reporte existentes, e desenvolvendo novas solu\u00e7\u00f5es para concilia\u00e7\u00e3o de dados financeiros e operacionais, otimizando o planejamento estrat\u00e9gico para provedores externos. Agilizar o fluxo financeiro, monitorando e alimentando sistemas transacionais para assegurar o pagamento adequado e pontual de faturas aos provedores externos, demonstrando precis\u00e3o e confiabilidade.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://mercadolibre.eightfold.ai/careers/job/29525465", "isPrivate": false}], "isFallback": false, "debug": {}, "count": 1, "personal_message": "We thought you would be interested in this position.", "scheduling": {"minTime": 9, "limit": 10, "maxTime": 17, "increments": 60, "minTimeslots": 3}, "userTitles": [], "enableTargetedResume": 0, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "29525465"}, "singleview": true, "see_all_jobs": true, "recommended_star_threshold": 4, "chatbot": false, "iframeImplementation": null, "pcsApplyFormV2Enabled": true, "isPcsBrandingApril2023Enabled": false, "allowedFileTypes": {"resume": {"acceptedFileTypes": [".doc", ".docx", ".pdf"], "fileTypesText": "doc, docx or pdf"}}, "pcsTextConfiguration": {}, "hideDepartment": null, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "pcsRedesignedNuxEnabled": true, "readmoreInstructionEnabled": false, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": false, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": true, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "candidateLogin": {"postApplyReviewLink": {"enabled": true, "url": "/api/apply/v2/profile/review/initialize_user?domain=mercadolibre.com", "title": "What's next? Increase your chances of getting hired!", "message": "Knowing more about you helps us review your application faster. Enrich your profile by adding more skills, awards, and other recognition.", "buttonText": "Review my profile", "verifyEmailTitle": "Let's verify your email", "verifyEmailText": "Click the link in the email to continue reviewing your profile. If you do not immediately see the email, check your spam folder."}}, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"prepopulateCheckboxText": "Save my answers for future applications", "showPrepopulateCheckbox": false}, "candidateBuildProfile": {}, "enhancementsEnabled": false, "themeBuilderUser": null, "mandatoryFields": [["enc_id", "questions.default.0.answers"], "firstname", "lastname", "email", "phone"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": true, "preApplicationSubmitAuthEnabled": false, "applyFormV2Enabled": false, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": true, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": false, "isPcsEnabled": true, "applicationInfoReviewEnabled": false, "phoneWithCountryCodeEnabled": true, "phoneWithCountryCodeJTNEnabled": false, "notificationSuggestVerificationToken": null, "cookiesAutoDisabled": false, "strictEmailValidationEnabled": true, "chatbotxConfig": {"enabled": false, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": false}}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": false, "sharedTalentPoolGate": false, "pcsAccessibilityHomeEnabled": false, "pcsAccessibilityApplyFormEnabled": false, "showLanguageDropdown": false, "languages": [{"value": "en", "title": "English"}, {"value": "it", "title": "Italiano"}, {"value": "es", "title": "Espa\u00f1ol"}, {"value": "fr", "title": "Fran\u00e7ais"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "nb", "title": "Norsk"}, {"value": "de", "title": "Deutsch"}, {"value": "ja", "title": "\u65e5\u672c\u8a9e"}, {"value": "ms", "title": "Bahasa melayu"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}, {"value": "zh-TW", "title": "\u4e2d\u6587 (\u7e41\u9ad4)"}, {"value": "ko", "title": "\ud55c\uad6d\uc5b4"}, {"value": "th", "title": "\u0e20\u0e32\u0e29\u0e32\u0e44\u0e17\u0e22"}, {"value": "nl", "title": "Nederlands"}, {"value": "pl", "title": "Polski"}, {"value": "uk", "title": "Y\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430"}, {"value": "hr", "title": "Hrvatski"}, {"value": "el", "title": "\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac"}, {"value": "hu", "title": "Magyar"}, {"value": "cs", "title": "\u010de\u0161tina"}, {"value": "tr", "title": "T\u00fcrk\u00e7e"}, {"value": "ru", "title": "P\u0443\u0441\u0441\u043a\u0438\u0439"}, {"value": "ht", "title": "Haitian"}, {"value": "he", "title": "\u05e2\u05d1\u05e8\u05d9\u05ea"}, {"value": "pt-BR", "title": "Brazilian Portugu\u00eas"}, {"value": "da", "title": "Dansk"}, {"value": "fi", "title": "Suomi"}, {"value": "sv", "title": "Svenska"}, {"value": "fr-CA", "title": "Fran\u00e7ais (Canada)"}, {"value": "pt-PT", "title": "portugu\u00eas (Portugal)"}, {"value": "vi", "title": "Ti\u1ebfng Vi\u1ec7t"}, {"value": "ro", "title": "rom\u00e2n\u0103"}, {"value": "bg", "title": "\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438"}, {"value": "ar", "title": "\u0627\u0644\u0639\u0631\u0628\u064a\u0629"}, {"value": "es-419", "title": "Espa\u00f1ol (Latinoam\u00e9rica)"}, {"value": "sk", "title": "Sloven\u010dina"}], "displayLanguage": "en", "installed_app_data": [], "singlePageCareersNavbarGate": false, "customJobDescTranslationSkipList": [], "all_applicable_locations": [{"location": "Sudeste,Brazil", "city": "", "state": "MG,BR", "country": "BR"}]}